If your rental is being delivered, we will be in contact within 1 business day to coordinate a 2 hour delivery window on the day of your rental. If your rental is scheduled for pick up, it will be ready at our store (349 North Main Street Andover, MA 01810) the day of your rental. Our operating hours are Monday to Friday 9AM to 6PM and Saturday from 9AM to 1PM. All rentals are prepared the day before and can be picked up anytime during our operating hours.